What are you doing to create the culture you deserve? I asked leaders at my company this rather pointed question recently, referencing something I wrote about more than two years ago – this battle between culture and strategy. My belief then – and now – is that strategy feeds our culture. (You can read the […]
Read MoreCulture
Integrity and Using Your Voice for Good
I appreciate the response my blogs have received – particularly on LinkedIn. The comments from my last post about integrity inspired me to write more on this topic – and to connect to another previous topic: Defining moments. When organizations adapt and change quickly, sometimes the path of least resistance leads you to troubling places. […]
Read MoreDoing the Right Thing – Even When No One is Watching
In previous blogs, I’ve talked about a number of leadership traits that anyone – at any level – can emulate. These have included courage, passion, getting comfortable being uncomfortable, finding your voice, and humility. These attributes are meaningless, though, without integrity. In simple terms, integrity means avoiding conflicts of interest, following local and federal laws, […]
Read MoreFinding Wisdom in the Crowd
If you’ve worked with me, you know I not only have ideas, but I have passion for those ideas. Much earlier in my career, I found my voice, after being guided and coached by a mentor – Darnell Moore. I’ve found Darnell’s advice valuable over my career, and I really think it has allowed me […]
Read MoreFind Your Common Goal
Dream big. Work hard. J.J. Watt’s motto drives his play on the field and his charitable work off it. During a recent visit to my company, the two-time NFL defensive player of the year shared a glimpse into where this mantra started. It got me thinking about leadership and the defining moments we all face […]
Read MoreTime and Perfection are Our Enemies
In today’s world, we all have plenty on our plates. Between meetings, phone calls, email and project work, it’s easy to feel overwhelmed. And customers have a lot on their plates too. They are dealing with changes as well. That’s why it’s more important than ever for leaders to empower their organizations to act, and […]
Read MoreThe Transparency of Results
I recently traveled to Colorado with my family for a long ski weekend. On the trip home, we paid $110 to check four bags. And, despite having no connections, three of those four bags didn’t show up. Have you experienced this, too? It made me wonder: Is this airline at all concerned with customer value? […]
Read MoreDeliver the Value Your Customers Deserve
When I first went into a management role, I thought one of my most important responsibilities was being a problem solver. Team issues. Field/home office disputes. Individual performance shortcomings. I was convinced I could solve them all. There was a time, early in my manager career, where I was struggling with the performance of one […]
Read MoreGratitude, Optimism and Belief
We each have the ability to choose how we approach our daily lives. What will you choose? I like to ground my attitude and actions around gratitude, optimism and belief. Those are three pretty simple words, but they carry significant meaning for me – and for the work we all can do as leaders. With […]
Read MoreLove What You Do Instead of Do What You Love
Are you holding out to “do what you love?” Or, are you learning to “love what you do”? Recently, I was talking with my two sons about this topic – one is a college senior, the other is in his first job out of college. They both want to “do what they love” but are […]
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