“How do you amplify gratitude?” I asked this question recently on Twitterand LinkedIn because I believe in the power of gratitude. It’s an essential element of organizations move forward. Gratitude is built into what we do every day, and how we connect with customers, our communities where we live and work, and with each other. […]
Read MoreCulture
My Pledge to You: Every Voice Matters
I’ve talked a lot about the transformation my company – American Family Insurance – has made. We’ve adapted to changing customer needs with a solid strategy, structure, and mission, vision and values. We’ve expanded our reach through acquisition and mergers. We’ve brought in new leaders and fresh voices. And, we’ve grown … in many ways. […]
Read MoreThis is too important to just ‘check the box’
I was struck recently after reading an article in my local newspaper. Lawmakers had passed a resolution requiring mandatory sexual harassment-prevention training for themselves and their employees. What really stood out was the training would only need to be completed every two years. This strikes me as a check-the-box approach. You know what I mean […]
Read MoreThe difference between failing and being a failure
I’m an optimist. I talk, write and tweet a lot about the great things happening at our company. Letting gratitude, optimism and belief guide my way really and truly is my approach to life. But, as a leader, at times I also need to have crucial conversations about things that aren’t so great. I don’t […]
Read MoreWhat are your habits for lifelong learning?
I posed a question on Twitter recently, asking folks what their habits were for lifelong learning. I appreciated reading responses and revisiting this idea of making active learning something we constantly pursue. The article I shared with my tweet was from Jeff Goins, author of The Art of Work, and it included three habits of […]
Read MoreBuilding a conscious culture of inclusion
It’s an understatement to say, we’re in a difficult period. There’s division, and a basic and fundamental conflict going on between freedom of speech and equality for everyone. We all honor first amendment rights, right? But where’s the line when those rights attack the fabric of how and why we became a nation in the […]
Read MoreBring Your Heart
Note: This is a guest post from my friend and colleague, Bill Westrate. Have you ever started a company meeting or event by sharing your work story? Most of us have. If you’re like me, it’s a source of pride – and it should be. But my story is a little different than most. Later […]
Read MoreLearning Self-Leadership
So, here’s a question: When faced with failure – like personal or career setbacks – why are some people able to learn from it, while others are not? Maybe it was disappointment from being passed over for promotion, not winning that award, or missing out on recognition. Why do some people learn from setbacks and […]
Read MoreThe CEO Podcast: JJ Watt Talks Dreams, Leadership and His Future
Want to achieve success? NFL superstar and American Family Insurance brand ambassador JJ Watt says start by surrounding yourself with good people. I chatted with JJ recently about the good people in his life – especially his parents, but also coaches and mentors. JJ is proud of his work with Kevin Durant on American Family’s […]
Read MoreUp, Down, Sideways
At a recent business luncheon and panel discussion, I heard many of the usual questions asked of a CEO. I gave my usual answers – about my career path, about my company and about how we are changing the face of our organization. Afterwards, a young professional approached me. She was a millennial and wanted […]
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