Beyond the Tweet

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March 2020

March 27, 2020 — 0

Planned vs. forced innovation

This week, several cities and states issued shelter-in-place or safer-at-home mandates to help slow the spread of the COVID-19 pandemic. In many cases, these decisions also make it clear we’ve got a long road ahead of us. This doesn’t seem like it’s going to be over anytime soon. It’s going to stretch our collective abilities […]

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March 3, 2020 — 0

A transforming enterprise

My first policyholder meeting as CEO was March 2012. It doesn’t seem that long ago. Yet, it’s incredible how far American Family Insurance has come since. We were just one company then. Today, we’re a transformed enterprise. This all started around 2007, when the insurance industry was in the middle of its own disruption. My […]

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